Welcome to the official website of MSJ HOME APPLIANCES OPC PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).
These Terms & Conditions govern access to and use of our website, product information, purchasing facilities, and related services.
By accessing or using this website, you agree to comply with these Terms & Conditions and the applicable policies published on our website. If you do not agree with these terms, please discontinue use of the website.
Nothing in these terms is intended to exclude or restrict any statutory right that cannot lawfully be excluded or restricted.
Company Name: MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Registered Office Address:
House Number 194, Sangambanda, Makthal,
PIN Code 509208, Telangana, India.
Contact Number: 9550767520
Official Email: msjhomeappliancesopcpvtltd@gmail.com
Grievance Officer: K. Ashwini
Users agree to use this website only for lawful purposes and in a manner that does not violate applicable laws, infringe the rights of others, or interfere with the operation or security of the website.
Users must not:
Provide false or misleading information.
Attempt unauthorized access to the website or its systems.
Upload malicious software or engage in fraudulent activities.
Copy or misuse company content, branding, or materials without authorization.
Use the website to promote unlawful activities or misleading business opportunities.
The company may take appropriate action against misuse of the website in accordance with applicable law.
The company may offer home appliances and other consumer products, including televisions, washing machines, water purifiers, kitchen appliances, speakers, mattresses, furniture, dinner sets, sarees, and other products available from time to time.
Product descriptions, images, specifications, prices, availability, and warranty details are provided to help customers make informed purchasing decisions.
Actual products may vary slightly in colour, appearance, packaging, or other details. Material product information will be provided as required by applicable law.
Product prices will be displayed or communicated before the customer confirms an order.
Prices will be stated in Indian Rupees (INR), unless otherwise specified. Applicable taxes, delivery charges, installation fees, or other charges will be disclosed before purchase confirmation, where relevant.
The company may update product prices from time to time, subject to applicable law and the terms applicable to confirmed orders.
Placing an order constitutes a request to purchase the selected product under the applicable order terms.
An order will be processed subject to product availability, payment confirmation where applicable, and verification of the order details.
The company will communicate order confirmation through an appropriate channel. If a product becomes unavailable or an order cannot be fulfilled, the company will inform the customer and handle cancellation and any applicable refund in accordance with its published policies and applicable law.
Customers must make payments using the payment methods authorized by the company.
Payment transactions may be processed through third-party payment gateways, banks, or other authorized service providers and may be subject to their applicable terms.
Customers must provide accurate payment information and must not share confidential authentication credentials such as OTPs, UPI PINs, card PINs, or passwords.
Further details are available in the company's Payment Policy.
Products will be delivered using the delivery options made available by the company.
Delivery timelines are estimates unless expressly confirmed otherwise. Delivery may be affected by product availability, location, logistics, weather, or other circumstances beyond reasonable control.
Shipping charges, delivery conditions, and applicable procedures are described in the company's Shipping & Delivery Policy.
Order cancellations, product returns, exchanges, and refunds are governed by the company's applicable Refund / Return / Cancellation Policy and applicable law.
Customers should review the relevant policy before placing an order.
Nothing in these Terms & Conditions removes any consumer rights or remedies that cannot lawfully be excluded or limited.
Where applicable, products will be covered by the manufacturer's warranty or a warranty expressly provided by the company.
Warranty periods, coverage, exclusions, and claim procedures may vary by product.
Customers should review the relevant warranty information and retain their invoice or proof of purchase for warranty claims.
Individuals wishing to become authorized distributors or direct sellers must meet the applicable eligibility requirements and complete the company's approved registration process.
Distributor registration is subject to the Distributor Agreement, Distributor Registration & KYC Policy, Code of Conduct, and other relevant company policies.
Applicants must provide accurate information and genuine documents where lawfully required.
Authorized distributors must:
Follow the Distributor Agreement and Code of Conduct.
Provide truthful information about products, prices, and business opportunities.
Avoid misleading advertising and false income claims.
Respect customer rights and privacy.
Follow applicable return, refund, and complaint-handling procedures.
Comply with applicable Indian laws and company policies.
Distributors must not represent themselves as employees or authorized representatives beyond the authority expressly granted by the company.
Commissions, bonuses, Business Volume (BV), pair matching commissions, and other compensation, where applicable, are governed by the company's approved Compensation Plan.
The company does not guarantee any specific income, profit, or financial success.
Compensation is subject to the relevant eligibility conditions, qualifying business activity, verification procedures, and applicable legal requirements.
Recruitment alone does not guarantee income. The company does not authorize prohibited pyramid schemes or money circulation schemes.
Unless otherwise stated, the website's text, logos, graphics, designs, and other materials are owned by or lawfully used by the company and may be protected by applicable intellectual property laws.
Users may not reproduce, distribute, modify, or commercially exploit protected company materials without prior authorization, except where permitted by law.
The company may collect and process personal information in connection with website use, orders, payments, distributor registration, and customer support.
Such information will be handled in accordance with the company's Privacy Policy and applicable data protection laws.
Users should review the Privacy Policy to understand how personal information is handled.
The website may contain links to third-party websites or services for convenience.
The company does not control external websites and is not responsible for their independent content, terms, or privacy practices. Users should review the relevant third-party terms before using those services.
The company will make reasonable efforts to maintain website availability and security. However, uninterrupted or error-free access cannot be guaranteed.
The company may perform maintenance, updates, or technical changes when necessary, subject to applicable law.
Nothing in this clause excludes liability where such exclusion is prohibited by law.
To the extent permitted by applicable law, the company shall not be liable for losses arising from unauthorized use of the website, reliance on inaccurate third-party information, or temporary service interruptions.
This clause does not exclude or limit liability or consumer rights where such exclusion or limitation is prohibited by law.
The company may restrict or suspend access to the website or relevant services where reasonably necessary because of security concerns, suspected fraud, unlawful activity, or material violations of these Terms & Conditions.
Any such action will be taken in accordance with applicable law and relevant contractual obligations.
Distributor termination is separately governed by the Distributor Agreement and the Distributor Termination & Cooling-Off Policy.
The company may update these Terms & Conditions to reflect changes in its business operations, website features, policies, or applicable legal requirements.
Updated terms will be published on the official website with the revised date. Where required by law, additional notice or consent will be provided.
These Terms & Conditions are subject to applicable laws of India.
Disputes will be addressed in accordance with applicable law and the procedures available to the parties. Nothing in these terms restricts a consumer from exercising a statutory right to approach a competent consumer forum or other authority where permitted by law.
For questions, concerns, or complaints relating to these Terms & Conditions, please contact:
MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Registered Office:
House Number 194, Sangambanda, Makthal,
PIN Code 509208, Telangana, India.
Phone: 9550767520
Email: msjhomeappliancesopcpvtltd@gmail.com
Grievance Officer: K. Ashwini
Complaints will be handled in accordance with applicable legal requirements and the company's Grievance Redressal Policy.
If any provision of these Terms & Conditions is found invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted.
These Terms & Conditions should be read together with the relevant policies published on the company's website, including the Privacy Policy, Payment Policy, Shipping & Delivery Policy, Refund / Return Policy, Product Warranty Policy, Direct Selling Disclosure, and applicable Distributor Agreement.
Where different policies address specific subjects, the relevant policy will apply to that subject, subject to applicable law.
MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Trust • Transparency • Customer Satisfaction • Responsible Business Practices
