MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Effective Date: The date on which the Distributor's registration is approved by the Company.
This Distributor Agreement (“Agreement”) is entered into between MSJ HOME APPLIANCES OPC PRIVATE LIMITED (“Company”) and the individual or eligible legal entity applying to become an authorized distributor (“Distributor”).
By submitting a distributor application, accepting the Company's terms, or signing this Agreement, the applicant agrees to the provisions set out below, subject to applicable law.
Company Name: MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Registered Office: House Number 194, Sangambanda, Makthal, Telangana – 509208, India
Grievance Officer: K. Ashwini
Phone: 9550767520
Email: msjhomeappliancesopcpvtltd@gmail.com
The Company should confirm that the address and contact details above match its current official records before publication.
Subject to approval of the application, the Company appoints the applicant as an independent distributor for the promotion and sale of eligible Company products under the Company's applicable policies.
The Distributor is not an employee, partner, agent, or legal representative of the Company merely by entering into this Agreement.
The Distributor has no authority to enter into contracts, incur liabilities, make commitments, or represent that they can legally bind the Company unless specifically authorized in writing.
To register as a Distributor, an applicant must:
Meet the minimum legal age and other eligibility requirements under applicable law.
Provide accurate and complete registration information.
Submit identity, address, tax, bank, or other documents where lawfully required.
Complete the Company's applicable verification and KYC procedures.
Accept this Agreement and the relevant Company policies.
The Company may verify submitted information and may decline or suspend an application where permitted by law and in accordance with its published procedures.
No applicant may use another person's identity or submit false documents to obtain registration.
The Distributor operates independently and is responsible for their own business activities, expenses, applicable taxes, and statutory obligations.
The Distributor must not claim to be an employee or official representative of the Company beyond the authority expressly granted.
The Distributor is not entitled to a salary, employee benefits, or reimbursement of expenses unless separately agreed in writing or required by law.
The Company may offer home appliances and other products, subject to availability and applicable product terms.
The Distributor must provide customers with accurate information regarding:
Product features and specifications.
Prices, taxes, and applicable charges.
Payment and delivery conditions.
Return, refund, cancellation, and warranty terms.
Any other material information required by law.
The Distributor must not make false claims, misleading promises, unauthorized product guarantees, or unsupported medical, financial, or performance claims.
Product sales must comply with applicable consumer protection and advertising requirements.
The Distributor may qualify for commissions or incentives only under the Company's current, written, and officially approved Compensation Plan.
The Compensation Plan must specify applicable eligibility conditions, calculations, payment procedures, limits, adjustments, and other relevant terms.
All commissions and incentives are subject to verification of eligible transactions, applicable deductions, and compliance with Company policies and law.
No income is guaranteed. Actual earnings, if any, depend on genuine eligible product sales, the applicable Compensation Plan, and other stated conditions. Recruitment alone must not be represented as a source of guaranteed income or as the sole basis for compensation.
Any numerical examples or commission rates must be taken from the current official Compensation Plan and must not be assumed from promotional materials or verbal statements.
The Distributor must follow the Company's authorized payment and transaction procedures.
The Distributor must not:
Collect unauthorized registration fees or other charges.
Divert customer payments for personal use.
Issue false receipts or falsify transaction records.
Promise refunds, discounts, or credit terms without authorization.
Misrepresent the price or payment terms of a product.
All payments, commissions, and refunds will be handled under the applicable Company policies and legal requirements.
The Distributor agrees to:
Conduct business honestly, fairly, and professionally.
Respect customers' rights and purchasing decisions.
Avoid harassment, coercion, intimidation, and misleading sales tactics.
Provide clear information about the Company, products, and business opportunity.
Avoid false claims of guaranteed profits, earnings, or financial success.
Never promote a pyramid scheme, money circulation scheme, or prohibited arrangement.
Never make recruitment the sole basis of earning commissions.
Avoid encouraging purchases of excessive inventory unrelated to genuine consumer demand.
The Distributor must comply with the Consumer Protection (Direct Selling) Rules, 2021, as amended, and other applicable Indian laws.
The Distributor may use Company-approved promotional materials in accordance with the Company's branding and advertising guidelines.
The Distributor must not create or publish misleading advertisements, fake testimonials, unauthorized income claims, altered official documents, or materials that falsely imply official Company approval.
The Company name, logo, and other intellectual property may not be used in a way that violates the Company's rights or applicable law.
Product orders, delivery, cancellation, return, refund, and warranty requests will be handled in accordance with the relevant Company policies and applicable law.
The Distributor must explain applicable terms to customers and must not misrepresent delivery dates, product availability, refund eligibility, or warranty coverage.
Nothing in this Agreement limits mandatory consumer rights or remedies under applicable law.
The Distributor agrees to:
Keep registration and contact information accurate and up to date.
Maintain records of transactions where required.
Follow applicable tax and business registration requirements.
Protect customer and Company information.
Cooperate with lawful compliance checks and complaint investigations.
Follow the Company's Code of Conduct and other applicable policies.
Refrain from conduct that is fraudulent, unlawful, or materially misleading.
The Distributor must promptly inform the Company of any material change in registration details where required.
The Distributor must handle personal information only for legitimate and authorized business purposes and in accordance with applicable data protection laws and the Company's Privacy Policy.
Confidential information must not be disclosed to unauthorized persons or used for personal benefit.
The Distributor must take reasonable measures to protect customer documents, account details, and other confidential information from unauthorized access or disclosure.
The following activities are prohibited:
Fraud, impersonation, falsification of documents, or deliberate deception.
Unauthorized collection or misuse of funds.
Misleading product, compensation, or income claims.
Unauthorized use of Company branding or confidential information.
Harassment, threats, or coercive recruitment or sales practices.
Participation in prohibited pyramid or money circulation schemes.
Any other activity that violates applicable law or the Company's lawful policies.
The Distributor may raise questions or complaints through the Company's designated support or grievance channel.
Grievance Officer: K. Ashwini
Phone: 9550767520
Email: msjhomeappliancesopcpvtltd@gmail.com
Customer complaints must be handled in accordance with applicable law and the Company's Grievance Redressal Policy.
The Company or the Distributor may terminate this Agreement by providing notice in accordance with the applicable written terms and law.
The Company may suspend a Distributor's authorization or terminate this Agreement where legally permitted, including in cases of fraud, serious misconduct, material breach of this Agreement, or violation of applicable law.
Where appropriate, the Company will communicate the reason for the action and provide a reasonable opportunity to respond, subject to legal requirements and the circumstances of the case.
Any outstanding eligible commissions, refunds, product returns, or other financial matters will be handled under the applicable policies, contractual terms, and law.
Termination does not remove any rights or obligations that accrued before termination or any rights that must continue under applicable law.
A Distributor may request withdrawal from the distributorship in accordance with the Company's applicable withdrawal procedure and any mandatory rights under applicable law.
Any cooling-off period, product repurchase, refund, or return entitlement will be governed by the applicable law and the Company's current written policies.
The Company will not use this Agreement to exclude or reduce mandatory rights available to a Distributor or consumer.
The Company may update this Agreement when reasonably necessary, subject to applicable law.
Material changes will be communicated through appropriate channels. Where consent or notice is legally required, the Company will follow the applicable requirements.
The Distributor should review the latest published version and applicable Company policies periodically.
This Agreement will be governed by the laws of India.
The parties will attempt to resolve disputes through good-faith communication and the Company's grievance process where appropriate. Nothing in this clause prevents either party from exercising statutory rights or approaching a competent authority or court.
Any jurisdiction clause must be interpreted subject to applicable law and the jurisdiction of competent courts.
This Agreement, together with the applicable Compensation Plan, Code of Conduct, Privacy Policy, Terms & Conditions, and other policies expressly incorporated into it, describes the terms governing the distributorship.
If a provision conflicts with mandatory law, the applicable law will prevail to the extent of the conflict.
By signing or electronically accepting this Agreement, the Distributor confirms that:
The information supplied during registration is accurate to the best of their knowledge.
They have read and understood this Agreement and the applicable Company policies.
They understand that earnings are not guaranteed.
They will not engage in misleading, fraudulent, or unlawful business practices.
They agree to comply with applicable Indian laws and the Company's lawful policies.
Full Name: __________________________________
Distributor ID: _______________________________
Address: ____________________________________
Phone Number: _______________________________
Email Address: ________________________________
Date: _______________________________________
Signature / Electronic Acceptance: ______________
MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Authorized Signatory: __________________________
Designation: __________________________________
Date: _______________________________________
Company Seal, if applicable: ____________________
