MSJ HOME APPLIANCES OPC PRIVATE LIMITED is committed to providing customers with clear, accurate, and transparent information about its products, prices, features, and applicable terms.
This policy explains how product information and pricing are displayed on the company's official website and through its authorized sales channels.
The company may offer home appliances and other consumer products, including televisions, washing machines, water purifiers, gas stoves, rice cookers, mixer grinders, speakers, mattresses, storage furniture, dinner sets, sarees, and other products available from time to time.
Product descriptions, specifications, images, dimensions, features, colours, model numbers, and other details are provided to help customers make informed purchasing decisions.
Customers are encouraged to review the product details carefully before placing an order.
Product images are intended to represent the products offered for sale. Actual products may differ slightly in colour, appearance, packaging, or other visual details because of lighting, display settings, manufacturing changes, or packaging updates.
Any material differences in product specifications or features will be communicated as required by applicable law.
The company aims to ensure that product descriptions are accurate and updated whenever reasonably necessary.
The applicable selling price of each product will be displayed on the website or communicated through an authorized sales channel before the customer confirms the purchase.
Prices will be stated in Indian Rupees (INR), unless otherwise specified.
The final amount payable may include applicable taxes, delivery charges, installation fees, or other charges, where relevant. Such additional charges will be disclosed to the customer before the order is confirmed.
Product prices may change from time to time because of supplier pricing, market conditions, taxes, promotional offers, or other business factors.
Any price change will be subject to applicable law and the terms disclosed to the customer. A confirmed order will be handled according to the price and terms applicable to that order, subject to lawful corrections or other disclosed conditions.
The company will not knowingly apply undisclosed price changes or charges contrary to applicable law.
Special offers, discounts, promotional campaigns, and product bundles may be available for limited periods or subject to specified conditions.
Each offer will be subject to its published eligibility criteria, validity period, product availability, and other applicable terms.
Promotional claims must be accurate and must not mislead customers regarding the actual selling price, discount, benefits, or availability of a product.
All products are subject to availability. The display of a product on the website does not necessarily guarantee that it is immediately available for dispatch.
If a product becomes unavailable after an order is placed, the company will communicate the issue to the customer and explain the available options in accordance with applicable law and the company's order, cancellation, and refund policies.
Where applicable, warranty coverage will be governed by the manufacturer's warranty terms or the company's expressly stated warranty conditions.
Customers should review the warranty period, coverage, exclusions, service requirements, and claim procedure before purchasing a product.
The company will provide the applicable warranty information available for the relevant product and will not misrepresent warranty coverage.
The company aims to offer genuine products and provide information required under applicable Indian laws and regulations.
Products will be marketed and sold subject to relevant consumer protection, product safety, labelling, packaging, and other applicable requirements.
Where required, product information may include manufacturer or packer details, country of origin, applicable MRP, net quantity, customer care details, and other legally mandated declarations.
If a product listing contains an apparent error in price, description, specification, or availability, the company will take reasonable steps to verify and correct the information.
Where an error affects an order already placed, the company will contact the customer and resolve the matter in accordance with applicable law and the relevant order terms. Customer rights under applicable law will not be restricted by this clause.
Customers should verify product specifications, dimensions, compatibility, installation requirements, warranty terms, and the final payable amount before completing a purchase.
For clarification about a product, customers may contact the company's customer support team before placing an order.
For product information, pricing clarification, or complaints, please contact:
Company Name: MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Registered Office Address:
House Number 194, Sangambanda, Makthal,
PIN Code 509208, Telangana, India.
Contact Number: 9550767520
Official Email: msjhomeappliancesopcpvtltd@gmail.com
Grievance Officer: K. Ashwini
The company may update this policy when necessary to reflect changes in products, pricing practices, business operations, or applicable legal requirements.
The latest version will be published on the company's official website with the updated date.
This policy is subject to applicable laws and regulations in India, including relevant consumer protection and product-related requirements.
Nothing in this policy is intended to exclude or limit any consumer right or legal remedy that cannot lawfully be excluded or limited.
MSJ HOME APPLIANCES OPC PRIVATE LIMITED
Quality Products • Transparent Pricing • Customer Trust
